FREQUENTLY ASKED QUESTIONS
Do you ship worldwide? How does the stock work? How much is shipping? How do I order? When available, how does the Cash on delivery work? What is Fingerboard? What does Lowpro stand for? Also, it is not Low Pro nor LowPro. It is written Lowpro. All in one word, simple. Do you sponsor? What is the Lowpro Family? Does any “physical” shop sell your products? How long do i have to to pay after i made my order before the deck gets back in to stock? If you have any doubt or question regarding any subject feel free to drop us a line at lowprodecks@gmail.com
We ship to any valid address on this planet.
All Lowpro decks are made with care and they come in limited drops. The process of ordering at Lowpro for our decks is a 1 on 1 relationship. After buying we enter in contact with the customer and I start the procedure of finalizing their deck involving the customer in the customization process. That period from buying to shipping is a 15-day gap ( max imum ). In this period our contact with the buyer is permanent as you choose how to customize your deck given the option that André will have to customize your deck.
The Standard rate of shipping is 15% of the order inside Portugal. And 12€ for international orders.
It includes: packaging, shipping costs, and handling.
Inside Portugal the estimated time is between 3 to 5 working days. In any other European country, it is between 3 to 10 working days and for countries outside Europe it spans from 5 to 15 working days ( in cases of delays like Christmas or Easter ).
UPDATE: After 2020 the shipping business is very delayed so these times have increased.
Very simple. Enter ” Shop”, choose a board, press “add to cart”. Then whenever you want to finalize the payment just press cart and checkout, follow the steps until you finalize the payment and then you´ll just have to wait to get it at your door. Until then André will contact you confirmation and tracking of your order.
If you live in Portugal, Spain, Italy, France or Germany you can choose Cash on Delivery payment method. it´s very simple, go on with the order, give a complete address and just wait until you hear from the mail man. You get the package at your door and you pay the mail man. If you are not at home the mail man delivers your post office recipet to get at your local post office. Bear in mind that Cash on Delivery has an extra cost.
It is skateboarding on a 1:8 scale. Same moves, same philosophy
It means low profile. It means being yourself and doing what you love. Period!
No. We don´t sponsor. We are not a “team”. One, only, enters the Lowpro Family with an invitation made by André Coral.
The Lowpro Family is the group of people that most support Lowpro while in the same time have a genuine interest in the development of the fingerboard scene
As off 2022, all our previous deals with any phisical shop are to be renegociated.
So as of for now there are no oficial distribuitors of Lowpro products.
If you want a Lowpro, get it here.
5 minutes.